FIP funds refund policy
You have done research. You have checked our blog, checked our reputation online, and read many recommendation letters on Facebook. You may even have contacted other cat owners who use our GS to treat their cats. Maybe you are still worried that our GS-441524 cannot save your cat. Does the money-back guarantee reassure you?
Our money-back guarantee is simple. If our GS is not effective for your cat’s FIP treatment, we will refund the value of any unopened/unused medicine bottle in full. Once the medicine bottle is shipped back to our shipping center, and we have checked that the medicine bottle is in a usable condition, we will complete the refund via your original payment method within 48 hours. You only need to bear the cost of sending it to us.
For other drugs.
Our policy lasted for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot provide you with a refund or exchange.
To qualify for a return, your item must be unused and in the same condition as the item you received. It must also be in the original packaging.
To return the product, you should mail the product to us.
You will be responsible for paying the shipping cost of your own return. The shipping cost is non-refundable. If you receive a refund, the shipping cost of the return will be deducted from your refund.
Depending on where you live, the time it takes for the products you exchange to reach you may vary.